Heat supply dispatch platform

Give dispatchers and the technical service a single picture across thousands of residential buildings and control heat supply automatically — without reducing residents' comfort.

The previous dispatch system had limitations, and the import substitution policy required an independent solution of the client's own in its environment.

One of the country's largest heat supply companies. It serves the housing stock of a megacity: thousands of heat substations with meters and regulators from different manufacturers and generations.

We developed a two-level software platform. The lower-level equipment — meters, regulators and IoT devices — was already in the buildings; we integrated it.

1. 01Middle level: data collection servers poll 12 types of meters and regulators over their protocols, read archives and bring the data to a single format
2. 02Upper level: workstations for dispatchers and the technical service, monitoring of parameters and emergencies with alerts
3. 03Remote control of heat substation regulator modes
4. 04Reports and savings control for each building
5. 05An independent domestic solution in the client's environment

On a command from the platform, the regulator mixes water from the return pipe into the supply circuit — the building gets as much heat as it needs right now, not according to a common schedule.

More than 10,000 buildings are connected to the platform; heat savings average 20–24%.